1of 1 Funding Customer Care Team

Guiding You Every Step of the Way

At 1of 1 Funding, we prioritize your satisfaction above all. Our dedicated support professionals are always ready to assist you with any questions or issues, ensuring your trading experience is smooth and rewarding.

Contact Us Today

Various Channels to Connect with Our Support Team

Live Chat

Receive prompt assistance from 1of 1 Funding whenever you need support.

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Email Support

Comprehensive FAQs with quick turnarounds—expect a reply within one business day.

Send Email

Phone Support

Urgent or complex inquiries? Our dedicated support is available Monday through Friday, 9 AM – 6 PM (EST) at 1of 1 Funding.

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Social Media

Connect with us on Instagram, TikTok, and YouTube for the latest news and community support.

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Help Center

Explore a wide array of educational materials, live webinars, and strategic trading techniques to refine your expertise.

Visit the 1of 1 Funding Help Center for assistance

Community Forum

Participate in online discussion groups to exchange insights and address common trading queries.

Become a member of the 1of 1 Funding Trading Community

Contact Us at Any Time

Live Chat

24/7

Support available around the clock for immediate assistance

Email Support

Implementation of rigorous quality assurance standards

Responsive customer service during business hours.

Phone Support

Secure your path to financial freedom and empowerment.

Operational hours are from 9 AM to 6 PM (ET)

Help Center

Always available

Don't hesitate to contact us whenever assistance is needed.

Your Convenient Support Solution

1. Log In

Access your 1of 1 Funding account by visiting the official website and entering your login details.

Step 2: Access the Support Center

Locate the "Help" or "Support" link, usually found in the footer or main menu of the website.

Pick a contact option that suits you: live chat, email, phone, or quick-guides.

Choose live chat, email, phone, or self-help tools according to your preference.

4. Provide Details

For faster assistance, kindly provide your account ID along with your query.

Discover our extensive collection of self-help tools and resources.

Help Center

Dive into our detailed tutorials and educational materials available in our all-encompassing knowledge base.

Access Resource

FAQs

Quickly find solutions to common questions about 1of 1 Funding services.

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Video Tutorials

Explore our video tutorials to understand the functionalities of 1of 1 Funding step by step.

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Community Forums

Join our vibrant online trading forum to connect, share strategies, and gain insights.

Access Resource

Improve your customer support journey with our enhanced assistance options.

Describe your problem in detail, including relevant information or alerts.

Provide account details and visual evidence if necessary to help our support team efficiently resolve your issue.

Select your preferred support method: live chat for instant help or email for comprehensive inquiries.

Explore the Support Portal: Seek quick solutions before contacting customer service directly.

Gather your relevant documents in advance, such as account credentials, transaction IDs, and supporting /images, to ensure a more efficient assistance process.

If you don’t receive a reply promptly, consider reaching out again via the same method or trying alternative communication channels.

Frequently Discussed Topics

Account Issues

Help with login issues, identity verification steps, password recovery, and updating profile information.

Trading Problems

Queries about trading processes, order types, leverage settings, and trading platform concerns.

Funds Deposit and Withdrawal Methods

Questions on deposit options, withdrawal procedures, applicable fees, and notification alerts.

Technical Glitches

Troubleshooting technical difficulties like app crashes, system errors, and downtime episodes.

Security Concerns

Concerns related to data security, unauthorized access, and protecting personal information.

CopyTrading and automation capabilities are integral to 1of 1 Funding's platform.

Supports social trading functionalities, managing copied transactions, and analyzing portfolio performance.
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